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23 May 2024

USS picks Procentia’s pension platform

Universities Superannuation Scheme Limited – the UK’s largest private defined benefit pension scheme by assets – will be moving to Procentia’s pensions administration platform after signing a seven-year contract with the award-winning service provider.

Established in 2002, Procentia (part of the Brightwell Group) is a market leader in pensions technology and software. Its cloud-based administration platform, IntelliPen, is a powerful all-in-one solution offering an expansive suite of innovative tools, and significant levels of self-service and automation. It provides the features and functionality USS needs to deliver, and future-proof, its ambitions for the levels of service it offers to its members and sponsoring employers.

USS is aiming to complete the transition from Capita’s Hartlink platform by spring 2026.

Helen McEwan, USSL’s Chief Pensions Officer said: "Providing the most effective tools and platform to help members engage with their USS pension, so they can plan and prepare for their retirement with confidence, is hugely important. We also want to make it as easy as possible for employers to manage their day-to-day interactions with us.

"The pensions administration platform is fundamental to how we can best serve our members and sponsoring employers and we want to deliver a positive, long-term step-change in the member experience, and drive value.

"We’re confident that, in Procentia, we’ve got the right partner on board to help us achieve our ambitions. We want this to be transformational and are focused on achieving as smooth a transition as possible."

Liam McGrath, Procentia’s Group CEO said: "We’re delighted that USS, after a rigorous selection process, has chosen to partner with Procentia and use our IntelliPen platform to help fulfil its long-term goals. We’re looking forward to delivering a first-class service for their members and employers, and putting security, digitisation and automation at the heart of the journey we’re embarking on together."