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Help & support

Take a look through our FAQs, as well as a selection of helpful articles and videos that may answer your questions

  • Visit My USS to manage your membership and set your preferences

    Log in or register for My USS to view the value of your benefits and any savings to see if you’re on track.

Frequently asked questions

We’ve grouped our FAQs into topics to help you find what you’re looking for. Or you can use the search bar at the bottom of this page.

Articles for members

  • Why the State Pension isn't enough for a comfortable retirement

    On its own, it's likely to fall short of what you’ll need.

  • Your pension and the part we play

    It’s our job to look after the money that you and your employer pay into your pension, in trust for the people who will benefit from it: you and your beneficiaries.

  • Making progress with UUK's proposals

    An update on the 2020 valuation.

Videos for members

How-to video guides

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Or visit contact us to find the right information for your query.