My online account (My USS)

Your member number can be found in your welcome letter or on your Annual Member Statement, if you’ve received this. Please note that you typically won’t receive your first Annual Member Statement until the Autumn after you join. But it could be longer.

If you’ve not received either of these yet, you can get in touch with our Member Service Team on 0333 300 1043. Lines are open 9am - 5pm, Monday to Friday.

Once logged in to My USS you can view and manage your savings on the ‘View or manage savings’ page in the Investment Builder section. You’ll find forms on this page that allow you to make or change your additional contributions. You’ll be able to make monthly additional contributions, pay a one-off lump sum payment or take The Match.

Register or log in to My USS. Once logged in, you’ll see your TRA on your Investment Builder page. Just select ‘Update your TRA’ to update it in line with your future plans.

Your TRA can also be updated if you choose to make an investment decision via the ‘Manage investments’ page. If you choose the Do It For Me Option, you’ll be asked to update your TRA.

Watch our Target Retirement Age video on the changing your investments page for more information, and to find out why it’s important to keep this up to date.

You can reset your password or PIN – just visit the My USS log in page and select ‘Forgotten details?’. You’ll then be able to reset these. If you’ve forgotten the email address you used to register with, you’ll need to contact our Member Service Team on 0333 300 1043. Lines are open 9am - 5pm, Monday to Friday.

To register for My USS you’ll need your member number, your National Insurance number and a personal email address.

You can find your member number on your Annual Member Statement or your welcome letter.

If you haven’t received either of these or are still having trouble registering, call our Member Service Team on 0333 300 1043. Lines are open 9am - 5pm, Monday to Friday.