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  • The ID protection service will monitor activity based on the information you give to Experian. If you think there has been any suspicious activity on accounts in your name, or anything in your credit record you don’t recognise, contact the organisation concerned as soon as possible.

  • If you’re working for a USS employer on a fixed-term contract, you can still join USS to save for your future. If you’re eligible, your employer will enrol you unless you tell them otherwise.

  • We are currently receiving a very high volume of enquiries so we may take longer than usual to respond. We thank you for your patience, as we work our way through each query.

  • We are proactively engaging with Capita in respect of their ongoing investigations and are considering the next steps available to us. Capita have confirmed that they have taken extensive steps to recover and secure the data as well as monitoring the dark web.

  • We have been engaging closely with Capita since it first announced the cyber incident. Capita first formally informed USS of a personal data breach on Thursday 11 May 2023.

  • Register or log in to My USS. Once logged in, you’ll see your TRA on your dashboard. You can update it here, or on the Investment Builder page.

  • A Tapered Annual Allowance (AA) is lower than the standard AA and applies to those on a higher income.

  • From 6 April 2024, benefits paid to you, or your beneficiaries, as a tax-free lump sum will count towards your LSA/LSDBA.

  • You can begin taking savings from your Investment Builder (defined contribution) pot anytime from age 55 (rising to 57 in 2028 for certain members) in a number of different ways, depending on your future plans. One option is to take cash payments, otherwise known as UFPLS.

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